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General terms and conditions

Introductory Provisions

These General Terms and Conditions define the conditions, under which the Naturist Freedom, s.r.o., seated at 17. listopadu 753/66, Postal Code 70800 Ostrava-Poruba, Czech republic,  ID No.: 26859181, entered in the Business Register at the Municipal Court in Ostrava, event. No. 380701-72942-01 (further in these General Terms and Conditions mentioned as “the seller”) sells goods to the users of Internet websites, further in these General Terms and Conditions mentioned as “the buyers”.

Ordering of the goods and purchase contract

The buyers are offered goods produced by the Naturist freedom, s.r.o. at the www.naturistfreedom.com website. The offered goods are accompanied with a short description of the product and the purchase price, including VAT and costs related to the delivery of the goods. In case the buyer decides to purchase the goods, he is required to fill in all the required information in the entry form and click on the ANO button located next to the ordered products. At this moment, the buyer makes a binding order of the goods. The buyer will receive a confirmation email onto the email address entered in the order form. The confirmation email will be sent immediately after the order is made. Confirmation of the order also means sealing of the purchase contract between the seller and the buyer. The seller archives the contract (i.e. order of the goods and confirmation of the order) in the electronic form for the period of 2 (two) years. The contract is not publically accessible for the buyer, however, the buyer has the right to archive and reproduce the purchase contract by his own means. The purchase order can be made in Czech and English language.

Processing of personal information

On the order form, the buyer is requested to provide the seller with personal information. The provided personal information serves to the seller only for the purpose of dealing with the order and fulfillment of obligations arising from the purchase contract made between the seller and the buyer. The name, surname and address of the buyer can be used by the seller, in accordance with the provisions of the Law No. 101/2000 Coll., regarding protection of personal information, for further promotion of the products and services. In case the buyer does not wish to have his personal information used by the seller for further promotion of products or services of the company, the buyer is entitled to inform the seller on the email address info@naturistfreedom.com about the fact that he does not agree with the processing of personal information in such way. The personal data of the buyer may be handed over by the seller to another administrator of personal data for the purpose of promotion of products and/or services, in case the buyer does not express his disagreement with such procedure. Such disagreement may be sent in electronic form to the following email address info@naturistfreedom.com. The buyer is further entitled to use, with consent of the buyer, also other personal information, such as email address or telephone number, for the purpose of promotion of products and/or services. The consent can be given during filling in the personal information in the order form, or on the email address info@naturistfreedom.com. The consent may be withdrawn at any time on the email address info@naturistfreedom.com . The seller is entitled to carry out the processing of personal data through third parties, automatically or manually. Provision of the personal data is on a voluntary basis. All the rights of the buyer defined by the Law 101/2000 Coll., regarding protection of personal information, are reserved. The buyer has a granted access to his personal data and further rights arising from the provisions of § 11 and § 21 of the Law č. 101/2000 Coll., regarding protection of personal information, as amended. The buyer may realize his rights through the info@naturistfreedom.com email address.

Delivery of the goods

The buyer will receive the ordered goods through the services of Česká pošta, s.p. (Czech Postal Service) on the address entered in the order form. The goods are usually delivered within 14 working days from the date of the order, unless stated otherwise in the description of the goods. All information regarding the process of the delivery of the goods may be obtained at the email address info@naturistfreedom.com. The inquiry must contain the number of the order, which is stated in the confirmation email sent by the seller.

Purchase price and payment conditions

The purchase price for each product, including VAT, is listed in the description of the individual type of goods, and the buyer, by sending the order, agrees to pay the purchase price. The purchase price remains valid as long as the product is not out of stock, unless defined otherwise for individual types of goods. The goods can be sent via COD – cash on delivery. The goods are always sent with a copy of the original order. The buyer may pay the full purchase price either with a credit card through the payment gateway at www.naturistfreedom.co/MUZO/- , or with a wire transfer to the bank account Naturist freedom, s.r.o ,bank # KB Ostrava, Account number:  35-3969320247/010, IBAN: CZ8501000000353969320247/0100, SWIFT (BIC) KOMBCZPPXXX. The purchase price does not include postage and packing.

Withdrawal from the contract

The buyer has the right to withdraw from the contract without stating any reason under no sanctions within 14 days from the acceptance of the goods. In case the buyer decides to withdraw from the contract, he will send the seller a notice of withdrawal to the following address Naturist freedom, s.r.o., P.O. Box # 200, Postal code 70800 Ostrava-Poruba,
Czech republic, or the information may be communicated on the phone number +420603362132, or possibly also through the electronic address info@naturistfreedom.com. The buyer is required to return the goods without any further delay to the following address: Naturist freedom, s.r.o ,P.O. Box # 200,70800 Ostrava-Poruba, Czech republic

Complaints

The warranty period is 6 (six) months and it starts with the day when the buyer takes over the goods. The buyer is obligated to check the delivered goods without any unnecessary delay after delivery and inform the seller about possible defects within 7 (seven) days at the latest from acceptance of the goods. All complaints must be applied within the warranty period. The notice of complaint must describe all the discovered defects of the goods, and also information enabling the seller to identify the buyer and the defective goods, including the order number. The complaints must be sent in writing to the following address Naturist freedom, s.r.o ,P.O. Box # 200, 70800 Ostrava-Poruba,
Czech republic, or they can be made on the phone number +420603362132, or at the electronic address info@naturistfreedom.com. At the same time, the defective goods needs to be sent to the following address: Naturist freedom, s.r.o ,P.O. Box # 200,70800 Ostrava-Poruba, Czech republic, in the original packing and the DVD must not be damaged mechanically (scratched).

Contact Naturist freedom, s.r.o ,

The seller can be contacted in writing on the following address: Naturist freedom, s.r.o, P.O. Box # 200, 70800 Ostrava-Poruba, Czech republic, or possibly at the electronic address info@naturistfreedom.com. The information can be obtained by telephone at +420 603 362 132. If possible, the buyer is requested to use the customer number during all communication with the seller. Seat of the company: Naturist freedom, s.r.o, P.O. Box # 200, Postal code 70800 Ostrava-Poruba, Czech republic.

By agreeing with the Terms and Conditions you agree with receipt of information e-mails, newsletters and offers, news and notifications from the Naturist freedom, s.r.o. Company.

Final provisions

These General Terms and Conditions are related to every purchase contract made between the seller and the buyer on the website www.naturistfreedom.com. The seller reserves the right to change or alter these General Terms and Conditions. All possible changes and/or alterations will not be related and binding for already made purchase contracts.